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PRIVASI AKUN ANDA

galaxi77bet Privacy Policy: How We Handle Your Account Data

This Privacy Policy explains what data galaxi77bet collects when you open an account, use your wallet with DANA, OVO, or ShopeePay, and access our lobby — and exactly how that data is stored, used, and protected. Availability of our services depends on local law and eligible regions in Indonesia.

  • Account Data
  • Wallet Transactions
  • Cookie Preferences
  • Contact Rights
DATA POLICY SCOPE

What Data We Collect and Why We Collect It

When you open an account with galaxi77bet, we collect the details you submit during registration — your email address, chosen username, and any identity verification steps shown in your account settings. When you connect a payment method such as DANA, OVO, or ShopeePay, our system records the transaction reference for your deposit or withdrawal, not the underlying wallet credentials themselves. We also collect session data: the device type, browser version, and pages you visit in the lobby. This helps us keep your session secure and show the account dashboard correctly on your phone or desktop. We do not sell your personal data to third parties. Data we collect is used to operate your account, process transactions through the payment rails you select, respond to your support requests, and meet the compliance obligations that apply where local law permits our services. Retention periods for account data are reviewed periodically; inactive account data is handled according to the schedule shown in your account settings. If you have questions about what data we hold for your specific account, contact our support team directly through the channels listed on this page.

  • DANA

    Transaction references linked to DANA deposits are stored as payment records in your account history. We do not store your DANA PIN or wallet password.

  • OVO

    OVO payment references appear in your transaction log. Access this log anytime by opening the History section after you log in.

  • ShopeePay

    ShopeePay transfer records are kept in your account for the retention period shown in your settings. Contact support if you need a copy.

POLICY COVERAGE MAP

Where This Policy Applies and What It Covers

This policy applies to the galaxi77bet website, your registered account, and the services you access through that account where local law permits. It does not cover third-party websites or payment platforms you navigate to from our pages — those services have their own privacy terms. The table below outlines what falls inside and outside this policy so you know exactly what we are responsible for.

  • Account Access

    Covered. Data collected during login, session activity, and account management actions falls fully under this policy. This includes device identifiers and login timestamps stored against your account.

  • Wallet Transactions

    Covered for our side of the transaction. We hold the reference number and amount. The DANA, OVO, or ShopeePay platform processes the transfer under their own separate privacy terms.

  • Lobby and Site Content

    Covered. Pages you visit inside the lobby, game categories you open, and your interaction with support chat are logged under this policy and used only to operate your session.

  • Third-Party Services

    Not covered by this policy. Game content from studios in our lobby, external links, and payment processors each operate under their own privacy frameworks, which we cannot control or represent.

YOUR PRIVACY RIGHTS

Practical Steps to Review, Correct, or Query Your Data

You have real, actionable rights over the data we hold for your account. Reviewing your own records is straightforward: log in and open the Account section, where transaction history, personal details, and session preferences are all visible. Corrections to your profile — such as updating a contact email or phone number — are made through the Edit Profile fields shown there. If you believe any record is inaccurate, use the support channel listed on this page and describe the specific record you want reviewed. For a formal data request — asking what we hold, or asking us to remove data — submit that through our policy contact email so we have a written record to work from. Response times depend on the volume of requests we are handling at any given time; we will confirm receipt and keep you updated through the contact address you provide.

  • Review Your Records

    Open the History section after login to see your full transaction log, session activity, and account changes. No support ticket needed for routine record checks.

  • Correct Account Details

    Edit your name, email, or contact number directly in Account Settings. Changes take effect immediately and are logged with a timestamp for your reference.

  • Submit a Data Request

    Email our policy contact address with your account username and the specific data request. We log every formal request and follow up through the address you provide.

  • Raise a Privacy Question

    For anything not covered by the above steps, open a support chat or send a message through the Help section. Reference 'privacy' in your subject line so the right team picks it up.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you have a question about how your data is handled, want to correct a record, or need to submit a formal privacy request, these are the three ways to contact us. Each route goes to a team that can access your account records — choose the one that fits your question.

  • Support Chat

    Open the live chat icon from any page after you log in. Mention 'privacy' or 'data request' in your first message so the team routes it correctly. Available through the account dashboard.

  • Email Request

    Send formal data requests or written policy questions to our support email address shown in the Help section of your account. Include your username and a clear description of the record in question.

  • Help Section

    The Help section inside your account lists current contact options and response guidance. Check there first — many common privacy questions are answered directly in the FAQ articles linked from that page.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at galaxi77bet starts at the account level. Connections to our lobby use encrypted transmission so your login credentials and wallet references are not exposed in transit. Cookies are used to maintain your session, remember your lobby preferences, and keep the account dashboard responsive on mobile. You can manage non-essential cookies through the preference panel shown the first time you visit, or update those choices later in your account settings. Account data is retained for as long as your account is active and for a period after closure, in line with the compliance obligations that apply where local law permits our services. We do not share identifiable account data with third parties for marketing purposes. If you want to request a change to how your data is handled, or ask what specific records we hold, the policy contact paths on this page are the right starting point.

  • Encrypted Connections

    Every session between your device and our lobby travels over an encrypted connection. This applies to login, account edits, and wallet references tied to DANA, OVO, or ShopeePay transactions.

  • Cookie Management

    We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You control non-essential cookies through the preference panel in your account settings.

  • Data Retention

    Active account data is held while your account remains open. After closure, data is retained for the compliance period shown in your account settings, then handled according to our internal retention schedule.

  • No Third-Party Marketing Sharing

    Your contact details and transaction history are not passed to third parties for marketing. Game studios in our lobby supply game content only; they do not receive your personal account data.

PRIVACY FAQ

Common Questions About Your Privacy at galaxi77bet

These are the questions we hear most often about how your data is handled. If something here does not answer your specific situation, the support contact paths above are the next step.

What personal data does galaxi77bet store when I open an account?

We store the registration details you submit — email, username, and any verification information shown in your account setup steps. Session data such as device type and login timestamps is also logged. We do not store payment credentials for DANA, OVO, or ShopeePay; only transaction reference numbers appear in your history.

Can I see all the data held against my account?

Yes. Log in and open the Account and History sections to view your transaction log, session activity, and profile details. For a complete formal data summary, submit a written request to our policy contact email with your username and we will compile the records we hold for your account.

How do I correct an error in my account details?

Open Account Settings after login and use the Edit Profile fields to update your name, email, or contact number. The change is saved immediately. If you cannot edit a specific field yourself, contact support through the Help section and describe the record that needs correcting.

Does galaxi77bet share my data with the game studios in the lobby?

No. Studios such as Habanero, Pragmatic Play, and PG Soft supply game content only. They do not receive your personal account data, contact details, or transaction history. Your data stays within the account platform and the payment rails you choose to use.

How are my DANA or OVO transaction details kept private?

When you deposit or withdraw using DANA or OVO, only the transaction reference number and amount are logged in your account history. Your wallet PIN and wallet login credentials never pass through or get stored on our side. The payment platform itself handles authentication under its own privacy terms.

How do I request that my account data be removed?

Send a written removal request to our policy contact email — find the address in the Help section of your account. Include your registered username and specify what you are asking to have removed. We log the request, confirm receipt, and follow up through the email address you provide. Availability of removal depends on applicable compliance obligations.